Returns & Refunds

Not quite right? No worries — easy returns, always. That's our promise. RETURN WINDOW • You can request a return within 7 days of delivery. • Items must be unused, unwashed and in original condition with all tags and packaging intact. HOW TO RETURN 1. Open the Orders page in your account and choose "Request a return" on the item, or message us on WhatsApp at +91 9123456789. 2. Tell us the reason and whether you'd like a refund or an exchange. 3. We'll confirm the pickup — keep the item packed and ready. EXCHANGES Want a different size or colour? Choose "Exchange" when you raise the request and we'll ship the replacement once the original is picked up, subject to availability. REFUNDS • Prepaid orders are refunded to the original payment method. • COD orders are refunded to your bank account or as store credit — we'll confirm the details with you. • Refunds are processed within 5–7 business days after we receive and inspect the returned item. WHAT CAN'T BE RETURNED • Items that are used, washed, damaged by the customer, or missing tags/packaging. • Innerwear and certain personal-care items, for hygiene reasons. • Products marked "Final Sale" on the product page. RECEIVED A DAMAGED OR WRONG ITEM? We're sorry! Message us on WhatsApp at +91 9123456789 within 48 hours of delivery with a photo, and we'll make it right at no cost to you.